ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At O'Brien Heating & Air Conditioning, we know that selecting a company you can count on to do AC repair in the Main Line is important. We understand how important it is to find a dependable company that does good work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A reliable company that offers AC repair should have a variety of references they’ll happily provide you. Check these references and learn all the details about AC repairs the prospective company has performed.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give O'Brien Heating & Air Conditioning a call at 610-626-2540. We’re happy to help! If you’re ready to set up an AC repair, you can even use our handy online scheduler to make your appointment.