What to Look for in an AC Repair Technician

Cooling
Repair

The time has arrived to get your shorts out of storage, the weather is really heating up here in the Main Line. Your AC will need to be prepped for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional selected and properly vetted before your AC has any problems surviving an incoming heatwave.

It would be nice if you could just select the first number out of the phone book and trust that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate situation. We don’t want to leave you sweating a sketchy repairman or the heat so the team at O'Brien Heating & Air Conditioning has some cautionary signs to look out for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Before Starting Work

A reputable company will provide you with an estimate before beginning any work. Any company demanding payment prior to starting work should be called into question. Another demand of a shady company is asking for payment in cash. This could lead to problems down the road having your problem fixed accurately or completely.

2) Quotes a Cost Ahead of Inspection

A technician may have an educated guess of what is going wrong with your air conditioner over a phone call, but they won’t know for sure until they have actually inspected your system. Choose a company that will provide you with an estimate only after conducting an inspection.

3) Refuses to Put it in Writing

If you’ve seen even 5 minutes of a court show on TV, you know it doesn’t count unless it’s in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t have confidence in them to complete the work. By getting a signed contract before work begins you’re making certain that you and your contractor are on the same page and you’ll have no surprise costs after your repair is completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but most do. You can easily search online and see if licenses are required in your area. If you are located in a state that requires licensing, by choosing a licensed company, you’re shielding yourself from a company that uses unqualified workers. And any grievances or issues with the company you choose can be reported. If you encounter a company that is operating without a license, there’s usually a reason for that and you’ll want to stay away.

These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the the Main Line area. The pros at O'Brien Heating & Air Conditioning are ready to get the job done right and earn your trust. Give us a call at 610-257-7035 to arrange an appointment up with us anytime.

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